Video tutorial (1 minute)

A short French-language tutorial covers the main steps: start shopping, add products, weigh, and pay.

1. Start shopping

1. If the screen is dark or shows a welcome message, tap the screen once with one finger.
2. On the welcome screen you may see a short video — play it only if you want (it does not start by itself).
3. Then tap the large button that says Start shopping (or similar).
4. You will see products on the left and your basket on the right.

Use one finger. A short tap is enough — you do not need to press hard or hold for a long time. Help is next to the language button at the top.

2. Change language

Look at the top of the screen for a language button (for example English, Français, Deutsch, Italiano, 日本語).

1. Tap the language button.
2. Tap the language you prefer.
3. The text on the screen will change. Your basket is kept — you do not lose what you already added.

3. Add products

1. Scroll the product list with one finger if you need to see more.
2. Tap a product picture or name once to add it.
3. The product appears in your basket on the right, with the price.

Products are often grouped by section (for example vegetables, eggs). Tap a section name if you want to jump to that group.

4. Products sold by weight

Some products are sold by the kilogram. After you tap them, a window may open to set the weight.

1. Put the product on the scale if there is one next to the tablet.
2. If the weight appears on the screen, check that it looks right, then confirm (OK).
3. If there is no scale, or the weight is wrong, you can type the weight in kilograms with the numbers on the screen (for example 0.5 for half a kilo).
4. Then confirm to put the line in your basket.

If you are unsure about the weight or the price, ask farm staff before paying.

5. Change or remove items

1. In the basket, tap the line you want to change.
2. You can change the quantity or weight, or remove that product.
3. To empty the whole basket, use Clear all (the tablet will ask you to confirm).

The total amount is shown under the basket, usually in Swiss francs (CHF).

6. Pay

1. When your basket is ready, tap Pay (or the similar large button under the total).
2. Choose how you want to pay: cash, Twint, or card — only the methods offered on the screen are available here.
3. Follow the short instructions for the method you chose.
4. When payment is finished, a thank-you message appears. You can take your products.
5. Optional: if the tablet offers a receipt by email, you may type an address and send it. The farm does not keep your email for later.

7. If something goes wrong

• Wrong product — tap it in the basket and remove it, or change the quantity.
• Want to start over — use Clear all, then confirm.
• Screen went black or back to the welcome — the tablet rests when nobody touches it. Tap once to continue; if the basket was cleared after a long wait, add products again.
• Screen says no internet or Croppit unreachable — wait a moment, or ask farm staff. Sales pause until the connection returns.
• Card reader timed out — choose a payment method again, or ask staff.
• You are stuck — ask a person at the farm. There is no problem in asking for help.

8. Close this help

Tap Close help (or the close button) to return to the shop. Your basket is not removed just because you opened help.